Privacy Policy for Webioo Service
1. General Provisions
1.1. These Privacy Policy (“Policy”) govern how XCELERATE s.r.o., with its registered office at Čajakova 2175/13, 010 01 Žilina, Slovakia, Company ID: 56332076, VAT ID: 2122274715, email: marekbagin@www.webioo.co (“Provider”), processes personal data of customers and visitors to the website www.webioo.co (“Users”).
1.2. The Provider processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws.
2. Personal Data We Process
2.1. The Provider may process the following categories of personal data:
– Identification Data: Name, surname, company name, company ID (IČO), tax ID (DIČ).
– Contact Data: Email, phone number, billing address.
– Payment Data: Payment information (processed via Stripe; the Provider does not store payment card details).
– Technical Data: IP address, cookies, browser and device data.
– Communication Content: Emails and messages sent via the contact form.
3. Purposes of Processing Personal Data
3.1. Personal data is processed for the following purposes:
– Provision of the Webioo Service: Registration, website management, billing, and technical support.
– Compliance with Legal Obligations: Accounting, tax, and legal duties.
– Customer Communication: Responding to inquiries and service-related communication.
– Marketing Communication (with consent only): Newsletters, promotional emails, and offers.
4. Legal Basis for Processing
4.1. Personal data is processed based on:
– Contract performance (GDPR Art. 6(1)(b))
– Legal obligation (GDPR Art. 6(1)(c))
– Legitimate interest (GDPR Art. 6(1)(f))
– Consent (GDPR Art. 6(1)(a))
5. Data Retention Period
5.1. Personal data is retained:
– For the duration of the contractual relationship + 3 years after termination.
– Accounting and tax documents: 10 years.
– Marketing data: Until consent is withdrawn.
6. Disclosure of Data to Third Parties
6.1. Personal data may be disclosed to:
– Payment service provider (Stripe).
– Accounting service providers.
– IT and hosting providers.
– Public authorities if required by law.
6.2. Personal data is not transferred outside the EU without adequate safeguards.
7. Cookies and Tracking
7.1. Cookies are used for analytical, functional, and marketing purposes.
7.2. Users can adjust cookie settings in their browser.
8. Users’ Rights
8.1. Users have the right to:
– Access personal data.
– Rectify inaccurate data.
– Erase personal data (“right to be forgotten”).
– Restrict processing.
– Data portability.
– Object to processing.
– Lodge a complaint with the Slovak Data Protection Authority.
9. Contact and Exercising Rights
9.1. Contact email: marekbagin@www.webioo.co.
9.2. Users may file a complaint with the Slovak Data Protection Authority.
10. Changes to the Policy
10.1. The Provider reserves the right to amend this Policy.
10.2. This Policy is effective as of May 1, 2025.